Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

VideoJS player not working on Opera, FireFox and Safari #8780

Open
anaygfg opened this issue Jun 26, 2024 · 2 comments
Open

VideoJS player not working on Opera, FireFox and Safari #8780

anaygfg opened this issue Jun 26, 2024 · 2 comments
Labels
needs: triage This issue needs to be reviewed

Comments

@anaygfg
Copy link

anaygfg commented Jun 26, 2024

Description

Video player is not working on Opera, Firefox and Safari. The Player shows "No compatible source was found for this media." message.
Also, In normal window video is auto played and after around 6 seconds video player breaks and this message displayed "The media playback was aborted due to a corruption problem or because the media used features your browser did not support."
Screenshot from 2024-06-26 15-38-45
On Opera
Screenshot from 2024-06-26 15-39-31
On Firefox

Reduced test case

https://videojs.com

Steps to reproduce

  1. Try to play the video on the home page.
  2. Use the browsers listed for Issue

Errors

Screenshot from 2024-06-26 15-38-45
Screenshot from 2024-06-26 15-39-31

What version of Video.js are you using?

v7.11.4

Video.js plugins used.

No response

What browser(s) including version(s) does this occur with?

Firefox 126.0.1, Opera 111.0.5168.25

What OS(es) and version(s) does this occur with?

Linux Ubuntu, Windows, MacOS, iOS
@anaygfg anaygfg added the needs: triage This issue needs to be reviewed label Jun 26, 2024
@welcome Welcome
Copy link

welcome bot commented Jun 26, 2024

👋 Thanks for opening your first issue here! 👋

If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.
To help make it easier for us to investigate your issue, please follow the contributing guidelines.

@mister-ben
Copy link
Contributor

As discussed on Slack, this video is HLS with h264 video and acc video. Some Linux distributions, including Ubuntu, do not have support for these codecs by default and you have to install them. If you do not install them and this is the only source available, there is nothing that can be played. Video.js can be given an array of sources, so it is possible to have, say, a HLS/h264/aac source for most browsers and webm/vp9/opus as fallback. Windows "N" editions or some Windows server versions may also not have these codecs by default.
It's not very plausible that these videos would not be playable on MacOS or iOS as those codecs would always be available. Were these some sort of emulated devices?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
needs: triage This issue needs to be reviewed
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@mister-ben @anaygfg